Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.eqatera.et, its suppliers or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.eqatera.et and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order, you are offering to purchase a product or service on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with www.eqatera.et you must be over 18 years of age. www.eqatera.et retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be www.eqatera.et or may in some cases be a third party. Where a contract is made with a third party, www.eqatera.et is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of imported products and services may fluctuate. All prices advertised are subject to such fluctuations. We will deliver the purchased item to the person who presents the secret code provided to you through your email and we shall take no responsibility arising out of the misuse of your secret code. If no one is present to collect your order during the delivery, the purchased items will be returned and you will be liable to pay additional cost for return. You are required to collect the purchased items within 11 days from the date of the purchase. Otherwise you will be liable to pay 20 birr per an item for each day of delay, in which after 90 days will take an action to remove it according to our procedure and you will no longer be entitled to claim it. If the purchased items are lost or damaged during delivery, you be indemnified according to the terms and procedures of payment on postal messages.

 Terms of Sale with Insurance Coverage

By selecting the insurance coverage option, you are choosing to cover your purchase from an insurance provider selected by us and pay the specified premium fee in addition to the goods price within the bounds of the “Terms of Sale” stated above. You are required to fill the marine policy request form using the platform and give detailed information on the nature, value of the goods and details on the mode of transportation to be used. You are required to immediately file a complaint within 2 working days after the delivery/delivery time if the purchased goods are damaged or lost. You also need to provide an invoice electronically to the Insurer, for the damaged or lost items purchased. You are required to carry out and permit to be taken, any action which may be reasonably practicable to prevent further loss, destruction or damage to the purchased goods. You should provide all the assistance and co-operation required by the Company in connection with the claim. The salvage or the damaged item should be returned to the Insurer by the same mode of conveyance for the delivery, at the Insurer’s address at your own cost, which shall later be refunded if the insurance claim is accepted.

The following documents should be sent electronically for the settlement of the claim: the purchase invoice or the receipt, the delivery note, the airway or truck way bill and the dispatch forms. You are required to comply to the terms, conditions and clauses of the Insurance Policy and you should not sign clean goods receipt form if the goods  delivered are defective. We reserve the right to replace the items instead of the cash money upon receiving the settlement money on behalf of you from the insurance company. You are required to give all reasonable assistance for the insurance company to use its subrogation right and recover from the carrier who is at fault for that lost or damaged items. If you or your representative make a claim knowing the same to be fraudulent, the claim will not be payable. The Insurer may in addition refer the matter to the relevant law enforcement authorities.

Our Contract

When you place an order, you will receive an  e-mail confirming receipt of your order: this email is only an acknowledgement and will not constitute an acceptance of your order. A contract between us is set when we send you a confirmation e-mail informing you that the goods you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any good you have ordered, we will inform you of this as soon as possible, and give you the option to reconfirm your order at the correct price or to cancel it. If we are unable to contact you, we will be obliged to cancel the order.

If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs are additional costs. Such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

Payment

Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there is sufficient fund to fulfil the transaction. Your card will be debited upon receipt of the authorization. Money received while debiting your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email, the money paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantee, condition or warranty as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, www.eqatera.et and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, common law or otherwise. This does not affect www.eqatera.et its liability for death or personal injury arising from its negligence, fraudulent misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without  notice.

Disclaimer as to ownership of trademarks, images of personalities and third party copyright except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.eqatera.et and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.eqatera.et

Indemnity

You agree to indemnify, defend and hold harmless www.eqatera.et, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

Variation

www.eqatera.et shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints and Disagreements

We have a complaint handling procedure in order to resolve disputes. Kindly let us know if you have any complaints or comments. For any disputes arising out of the use of this platform, we shall endeavor to resolve the matter by negotiation. If the dispute or issue is not resolved by negotiation within 30 days, we may take the case to the court.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you   breach these conditions.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.eqatera.et. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.eqatera.et.